{"id":948,"date":"2020-01-17T12:04:30","date_gmt":"2020-01-17T12:04:30","guid":{"rendered":"http:\/\/helpvn.mshopkeeper.misa.local\/vi\/?post_type=ht_kb&p=948"},"modified":"2020-10-09T09:17:03","modified_gmt":"2020-10-09T02:17:03","slug":"nhan_va_xu_ly_don_hang_online_tren_mshop_sendo","status":"publish","type":"ht_kb","link":"\/v1\/kb\/nhan_va_xu_ly_don_hang_online_tren_mshop_sendo","title":{"rendered":"Nh\u1eadn v\u00e0 x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng online tr\u00ean MISA eShop"},"content":{"rendered":"

1. M\u1ee5c \u0111\u00edch<\/strong>
Gi\u00fap nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng Online theo d\u00f5i tr\u1ea1ng th\u00e1i c\u00e1c \u0111\u01a1n h\u00e0ng: Ch\u1edd giao h\u00e0ng, \u0110ang giao h\u00e0ng, Ho\u00e0n th\u00e0nh, Th\u1ea5t b\u1ea1i,…<\/span>
2. C\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n<\/strong>
1. Nh\u1ea5n ch\u1ecdn tab<\/span>\u00a0<\/span>\u0110\u01a1n h\u00e0ng<\/strong>, ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e3 hi\u1ec3n th\u1ecb to\u00e0n b\u1ed9 \u0111\u01a1n h\u00e0ng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1eb7t h\u00e0ng tr\u00ean Sendo<\/span>\u00a0\"\"<\/span>2. L\u1ecdc t\u00ecm \u0111\u01a1n h\u00e0ng<\/span>
– T\u1ea1i \u0111\u00e2y, c\u00f3 th\u1ec3 l\u1ecdc k\u1ebft qu\u1ea3 t\u00ecm ki\u1ebfm theo c\u00e1c tham s\u1ed1:<\/span>\u00a0<\/span>Tr\u1ea1ng th\u00e1i \u0111\u01a1n h\u00e0ng , Ng\u00e0y \u0111\u01a1n h\u00e0ng, Ng\u00e0y h\u00f3a \u0111\u01a1n\u00a0\u00a0<\/strong>v\u00e0 l\u01b0u l\u1ea1i b\u1ed9 l\u1ecdc \u0111\u1ec3 xem \u1edf nh\u1eefng l\u1ea7n ti\u1ebfp theo<\/span>\u00a0\"\"<\/strong><\/span><\/span>3. X\u1eed l\u00fd \u0111\u01a1n h\u00e0ng tr\u00ean PC:<\/span>
\n– \u0110\u01a1n h\u00e0ng sau khi \u0111\u1ed3ng b\u1ed9 t\u1eeb Sendo v\u1ec1 OCM s\u1ebd \u0111\u01b0\u1ee3c \u0111\u1ea9y l\u00ean ph\u1ea7n m\u1ec1m b\u00e1n h\u00e0ng\u00a0MISA eShop (PC) cho thu ng\u00e2n x\u1eed l\u00fd trong TH shop c\u00f3 t\u00edch ch\u1ecdn\u00a0<\/span>T\u1ef1 \u0111\u1ed9ng g\u1eedi \u0111\u01a1n v\u1ec1 c\u1eeda h\u00e0ng<\/strong><\/span>\u00a0t\u1ea1i m\u00e0n h\u00ecnh thi\u1ebft l\u1eadp.<\/span><\/span><\/span>
\n– Tr\u00ean Sendo khi kh\u00e1ch \u0111\u1eb7t h\u00e0ng, \u0111\u01a1n h\u00e0ng s\u1ebd ph\u1ea3i qua s\u1ef1 ki\u1ec3m duy\u1ec7t c\u1ee7a Sendo tr\u01b0\u1edbc khi \u0111\u1ebfn \u0111\u01b0\u1ee3c v\u1edbi ng\u01b0\u1eddi b\u00e1n. V\u1edbi nh\u1eefng \u0111\u01a1n h\u00e0ng ch\u01b0a \u0111\u01b0\u1ee3c Sendo ki\u1ec3m duy\u1ec7t, OCM v\u1eabn \u0111\u1ed3ng b\u1ed9 \u0111\u01a1n h\u00e0ng v\u1ec1 v\u1edbi tr\u1ea1ng th\u00e1i Ch\u1edd x\u1eed l\u00fd, nh\u01b0ng kh\u00f4ng hi\u1ec3n th\u1ecb tr\u00ean ph\u1ea7n m\u1ec1m b\u00e1n h\u00e0ng MISA eShop (PC) v\u00ec l\u00fac n\u00e0y ng\u01b0\u1eddi b\u00e1n ch\u01b0a \u0111\u01b0\u1ee3c quy\u1ec1n x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng. Sau khi Sendo duy\u1ec7t \u0111\u01a1n h\u00e0ng th\u00e0nh c\u00f4ng, tr\u1ea1ng th\u00e1i \u0111\u01a1n h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt t\u1eeb Ch\u1edd x\u1eed l\u00fd v\u1ec1 Ch\u1edd giao h\u00e0ng. L\u00fac n\u00e0y ng\u01b0\u1eddi b\u00e1n s\u1ebd th\u1ef1c hi\u1ec7n x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng tr\u00ean PC giao h\u00e0ng cho kh\u00e1ch.<\/span>
\n– Tr\u00ean\u00a0ph\u1ea7n m\u1ec1m b\u00e1n h\u00e0ng MISA eShop (PC)<\/span>\u00a0nh\u1ea5n ch\u1ecdn bi\u1ec3u t\u01b0\u1ee3ng OCM, ch\u1ecdn k\u00eanh b\u00e1n h\u00e0ng . T\u1ea1i \u0111\u00e2y ch\u01b0\u01a1ng tr\u00ecnh \u0111ang l\u1ea5y to\u00e0n b\u1ed9 \u0111\u01a1n \u0111\u00e3 \u0111\u01b0\u1ee3c Sendo duy\u1ec7t.<\/span>
\n+ V\u1edbi nh\u1eefng \u0111\u01a1n m\u00e0 tr\u00ean Sendo ng\u01b0\u1eddi b\u00e1n \u0111\u00e3 chuy\u1ec3n tr\u1ea1ng th\u00e1i sang \u0110\u00e3 x\u1eed l\u00fd th\u00ec tr\u00ean PC s\u1ebd c\u00f3 ch\u1ee9c n\u0103ng\u00a0Nh\u1eadn x\u1eed l\u00fd<\/strong>. Nh\u1ea5n\u00a0Nh\u1eadn x\u1eed l\u00fd<\/strong>\u00a0\u0111\u1ec3 l\u1eadp h\u00f3a \u0111\u01a1n v\u00e0 qu\u1ea3n l\u00fd tr\u1ea1ng th\u00e1i \u0111\u01a1n h\u00e0ng tr\u00ean Sendo. Nh\u1ea5n\u00a0H\u1ee7y \u0111\u01a1n h\u00e0ng<\/strong>\u00a0\u0111\u1ec3 h\u1ee7y \u0111\u01a1n h\u00e0ng tr\u00ean Sendo.<\/span>
\n+ V\u1edbi nh\u1eefng \u0111\u01a1n tr\u00ean Sendo v\u1eabn c\u00f2n tr\u1ea1ng th\u00e1i Ch\u1edd x\u1eed l\u00fd, tr\u00ean PC s\u1ebd hi\u1ec3n th\u1ecb ch\u1ee9c n\u0103ng X\u00e1c nh\u1eadn c\u00f2n h\u00e0ng<\/strong>. Nh\u1ea5n ch\u1ecdn X\u00e1c nh\u1eadn c\u00f2n h\u00e0ng<\/strong>\u00a0\u0111\u1ec3 l\u1eadp h\u00f3a \u0111\u01a1n giao h\u00e0ng, chuy\u1ec3n tr\u1ea1ng th\u00e1i \u0111\u01a1n h\u00e0ng tr\u00ean Sendo t\u1eeb Ch\u1edd x\u1eed l\u00fd sang \u0110\u00e3 x\u1eed l\u00fd v\u00e0 qu\u1ea3n l\u00fd tr\u1ea1ng th\u00e1i c\u1ee7a \u0111\u01a1n h\u00e0ng tr\u00ean Sendo. Nh\u1ea5n\u00a0<\/span>H\u1ee7y b\u1ecf <\/strong><\/span>\u0111\u1ec3 h\u1ee7y \u0111\u01a1n tr\u00ean Sendo.<\/span><\/span><\/p>\n

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– Trong TH khi kh\u00e1ch h\u00e0ng \u0111\u1eb7t mua h\u00e0ng tr\u00ean Sendo c\u00f3 nh\u1eefng h\u00e0ng h\u00f3a ch\u01b0a \u0111\u01b0\u1ee3c \u0111\u1ed3ng b\u1ed9 v\u1edbi h\u00e0ng h\u00f3a c\u1ee7a OCM ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd show ra c\u1ea3nh b\u00e1o khi nh\u1ea5n S\u1eb5n s\u00e0ng giao h\u00e0ng ho\u1eb7c Nh\u1eadn x\u1eed l\u00fd, khi \u0111\u00f3 shop c\u1ea7n\u00a0ch\u1ecdn h\u00e0ng h\u00f3a tr\u00ean MISA eShop t\u01b0\u01a1ng \u1ee9ng v\u1edbi h\u00e0ng kh\u00e1ch \u0111\u00e3 \u0111\u1eb7t tr\u00ean \u0111\u01a1n h\u00e0ng Sendo tr\u01b0\u1edbc khi nh\u1ea5n <\/span>Nh\u1eadn x\u1eed l\u00fd<\/strong><\/span> ho\u1eb7c X\u00e1c nh\u1eadn c\u00f2n h\u00e0ng<\/strong><\/span><\/span>.<\/strong><\/span><\/span>
\n– Sau khi nh\u1ea5n\u00a0Nh\u1eadn x\u1eed l\u00fd<\/strong><\/span> ho\u1eb7c X\u00e1c nh\u1eadn c\u00f2n h\u00e0ng<\/strong><\/span>, ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd t\u1ea1o th\u00e0nh h\u00f3a \u0111\u01a1n giao h\u00e0ng trong s\u1ed5 giao h\u00e0ng \u1edf tr\u1ea1ng th\u00e1i\u00a0<\/span>\u0110ang giao h\u00e0ng<\/strong><\/span>, \u0111\u1ed3ng th\u1eddi c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i \u0111\u01a1n h\u00e0ng tr\u00ean danh s\u00e1ch \u0111\u01a1n h\u00e0ng OCM v\u1ec1\u00a0<\/span>\u0110ang giao h\u00e0ng<\/strong><\/span>.<\/span><\/span><\/p>\n

\"\"<\/span><\/p>\n

– Khi tr\u00ean Sendo ti\u1ebfn h\u00e0ng nh\u1eadn v\u00e0 giao h\u00e0ng th\u00e0nh c\u00f4ng cho kh\u00e1ch, \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i tr\u00ean Sendo l\u00e0 giao h\u00e0ng th\u00e0nh c\u00f4ng, v\u1edbi \u0111\u01a1n h\u00e0ng c\u00f3 thu cod ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i \u0111\u01a1n h\u00e0ng tr\u00ean s\u1ed5 giao h\u00e0ng PC v\u00e0 \u0111\u01a1n h\u00e0ng tr\u00ean OCM v\u1ec1 tr\u1ea1ng th\u00e1i\u00a0Ch\u1edd thu COD<\/strong><\/span>, \u0111\u1ed1i v\u1edbi \u0111\u01a1n h\u00e0ng kh\u00f4ng thu cod, tr\u1ea1ng th\u00e1i \u0111\u01a1n h\u00e0ng s\u1ebd c\u1eadp nh\u1eadt v\u1ec1 tr\u1ea1ng th\u00e1i\u00a0<\/span>Ho\u00e0n th\u00e0nh<\/strong><\/span>.<\/span><\/span><\/p>\n

\"\"
\n– Khi Sendo giao h\u00e0ng th\u1ea5t b\u1ea1i, ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i c\u1ee7a \u0111\u01a1n h\u00e0ng tr\u00ean s\u1ed5 giao h\u00e0ng PC v\u00e0 \u0111\u01a1n h\u00e0ng tr\u00ean OCM v\u1ec1 tr\u1ea1ng th\u00e1i\u00a0<\/span>Th\u1ea5t b\u1ea1i<\/strong>
\n– Khi kh\u00e1ch h\u00e0ng h\u1ee7y \u0111\u01a1n h\u00e0ng ho\u1eb7c shop h\u1ee7y \u0111\u01a1n h\u00e0ng tr\u00ean k\u00eanh b\u00e1n h\u00e0ng Sendo, \u0111\u01a1n h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i v\u1ec1\u00a0\u0110\u00e3 h\u1ee7y.<\/strong><\/span><\/span><\/p>\n

\"\"<\/span><\/p>\n

– Shop c\u0169ng c\u00f3 th\u1ec3 t\u1ef1 x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng b\u1eb1ng c\u00e1ch nh\u1ea5n ch\u1ecdn v\u00e0o c\u00e1c ch\u1ee9c n\u0103ng Ho\u00e0n th\u00e0nh<\/strong> ho\u1eb7c Giao h\u00e0ng th\u1ea5t b\u1ea1i<\/strong> nh\u01b0ng sau khi t\u1ef1 c\u1eadp nh\u1eadt \u0111\u01a1n h\u00e0ng b\u1eb1ng tay th\u00ec ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd kh\u00f4ng \u0111\u1ed3ng b\u1ed9 \u0111\u01b0\u1ee3c tr\u1ea1ng th\u00e1i \u0111\u01a1n h\u00e0ng tr\u00ean Sendo v\u1ec1 OCM n\u1eefa.<\/span><\/p>\n

\"\"<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

1. M\u1ee5c \u0111\u00edchGi\u00fap nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng Online theo d\u00f5i tr\u1ea1ng th\u00e1i c\u00e1c \u0111\u01a1n h\u00e0ng: Ch\u1edd giao h\u00e0ng, \u0110ang giao h\u00e0ng, Ho\u00e0n th\u00e0nh, Th\u1ea5t b\u1ea1i,…2. C\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n1. Nh\u1ea5n ch\u1ecdn tab\u00a0\u0110\u01a1n h\u00e0ng, ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e3 hi\u1ec3n th\u1ecb to\u00e0n b\u1ed9 \u0111\u01a1n h\u00e0ng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1eb7t h\u00e0ng tr\u00ean Sendo\u00a02. L\u1ecdc…<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[591],"ht-kb-tag":[],"class_list":["post-948","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-don-hang"],"yoast_head":"\nNh\u1eadn v\u00e0 x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng online tr\u00ean MISA eShop - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/eshop.misa.vn\/help\/vi\/kb\/nhan_va_xu_ly_don_hang_online_tren_mshop_sendo\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nh\u1eadn v\u00e0 x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng online tr\u00ean MISA eShop - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam\" \/>\n<meta property=\"og:description\" content=\"1. M\u1ee5c \u0111\u00edchGi\u00fap nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng Online theo d\u00f5i tr\u1ea1ng th\u00e1i c\u00e1c \u0111\u01a1n h\u00e0ng: Ch\u1edd giao h\u00e0ng, \u0110ang giao h\u00e0ng, Ho\u00e0n th\u00e0nh, Th\u1ea5t b\u1ea1i,…2. C\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n1. Nh\u1ea5n ch\u1ecdn tab\u00a0\u0110\u01a1n h\u00e0ng, ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e3 hi\u1ec3n th\u1ecb to\u00e0n b\u1ed9 \u0111\u01a1n h\u00e0ng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1eb7t h\u00e0ng tr\u00ean Sendo\u00a02. 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M\u1ee5c \u0111\u00edchGi\u00fap nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng Online theo d\u00f5i tr\u1ea1ng th\u00e1i c\u00e1c \u0111\u01a1n h\u00e0ng: Ch\u1edd giao h\u00e0ng, \u0110ang giao h\u00e0ng, Ho\u00e0n th\u00e0nh, Th\u1ea5t b\u1ea1i,…2. C\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n1. Nh\u1ea5n ch\u1ecdn tab\u00a0\u0110\u01a1n h\u00e0ng, ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e3 hi\u1ec3n th\u1ecb to\u00e0n b\u1ed9 \u0111\u01a1n h\u00e0ng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1eb7t h\u00e0ng tr\u00ean Sendo\u00a02. 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