{"id":860,"date":"2020-01-17T12:04:30","date_gmt":"2020-01-17T12:04:30","guid":{"rendered":"http:\/\/helpvn.mshopkeeper.misa.local\/vi\/?post_type=ht_kb&#038;p=860"},"modified":"2026-05-27T08:25:26","modified_gmt":"2026-05-27T01:25:26","slug":"gui_tin_nhan_hang_loat","status":"publish","type":"ht_kb","link":"\/v1\/kb\/gui_tin_nhan_hang_loat","title":{"rendered":"G\u1eedi tin nh\u1eafn h\u00e0ng lo\u1ea1t"},"content":{"rendered":"<h3><b>1. T\u1ed5ng quan<\/b><\/h3>\n<p>B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn c\u00e1ch g\u1eedi tin nh\u1eafn h\u00e0ng lo\u1ea1t t\u1edbi kh\u00e1ch h\u00e0ng qua Messenger tr\u00ean ph\u1ea7n m\u1ec1m OCM, gi\u00fap th\u00f4ng b\u00e1o v\u1ec1 h\u00e0ng m\u1edbi ho\u1eb7c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i. N\u1ed9i dung bao g\u1ed3m: c\u00e0i \u0111\u1eb7t tin nh\u1eafn m\u1eabu, g\u1eedi tin nh\u1eafn qu\u1ea3ng c\u00e1o, g\u1eedi tin nh\u1eafn cho kh\u00e1ch h\u00e0ng b\u00ecnh lu\u1eadn, th\u1ed1ng k\u00ea k\u1ebft qu\u1ea3 g\u1eedi v\u00e0 c\u00e1c c\u1ea3nh b\u00e1o khi Fanpage c\u00f3 nguy c\u01a1 b\u1ecb kh\u00f3a do vi ph\u1ea1m ch\u00ednh s\u00e1ch Facebook. Ph\u1ea1m vi \u00e1p d\u1ee5ng cho c\u00e1c c\u1eeda h\u00e0ng, qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng s\u1eed d\u1ee5ng OCM \u0111\u1ec3 t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng qua Facebook Messenger.<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/352843634?title=0&amp;byline=0&amp;portrait=0\" width=\"640\" height=\"360\"><\/iframe><\/p>\n<p>T\u1ea3i phim h\u01b0\u1edbng d\u1eabn <a href=\"https:\/\/vimeo.com\/352843634\">t\u1ea1i \u0111\u00e2y<\/a> (<a href=\"cach_tai_phim_huong_dan_su_dung\">Xem h\u01b0\u1edbng d\u1eabn t\u1ea3i phim<\/a>)<\/p>\n<h3><b>2. C\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n<\/b><\/h3>\n<p><span style=\"font-size: 16px;\"><strong>B\u01b0\u1edbc 1.<\/strong> Tr\u00ean thanh menu ch\u1ee9c n\u0103ng c\u1ee7a OCM ch\u1ecdn <\/span><b style=\"font-size: 16px;\">G\u1eedi tin nh\u1eafn<\/b><span style=\"font-size: 16px;\"> \u0111\u1ec3 xem h\u01b0\u1edbng d\u1eabn c\u00e1c b\u01b0\u1edbc g\u1eedi h\u00e0ng lo\u1ea1t tin nh\u1eafn.<\/span><\/p>\n<p><strong>B\u01b0\u1edbc 2.<\/strong> Click v\u00e0o <b>C\u00e0i \u0111\u1eb7t tin nh\u1eafn m\u1eabu<\/b>, <b>G\u1eedi tin nh\u1eafn<\/b> \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c ch\u1ee9c n\u0103ng t\u01b0\u01a1ng \u1ee9ng ho\u1eb7c nh\u1ea5n ti\u1ebfp t\u1ee5c \u0111\u1ec3 th\u1ef1c hi\u1ec7n l\u1ea7n l\u01b0\u1ee3t theo c\u00e1c b\u01b0\u1edbc h\u01b0\u1edbng d\u1eabn.<\/p>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569900707902.png\" alt=\"\" \/><\/p>\n<h4><b>2.1. C\u00e0i \u0111\u1eb7t tin nh\u1eafn m\u1eabu<\/b><\/h4>\n<ul>\n<li>Sau khi nh\u1ea5n <b>C\u00e0i \u0111\u1eb7t tin nh\u1eafn m\u1eabu<\/b> ho\u1eb7c <b>Ti\u1ebfp t\u1ee5c<\/b>, ch\u01b0\u01a1ng tr\u00ecnh hi\u1ec3n th\u1ecb m\u00e0n h\u00ecnh <b>C\u00e0i \u0111\u1eb7t tin nh\u1eafn m\u1eabu<\/b> \u0111\u1ec3 th\u00eam m\u1edbi c\u00e1c tin nh\u1eafn tr\u01b0\u1edbc khi g\u1eedi. Ch\u1ecdn <b>Th\u00eam tin nh\u1eafn<\/b> \u0111\u1ec3 th\u00eam m\u1edbi tin nh\u1eafn m\u1eabu. Nh\u1eadp ti\u00eau \u0111\u1ec1, \u1ea3nh, n\u1ed9i dung tin nh\u1eafn v\u00e0 nh\u1ea5n <b>L\u01b0u l\u1ea1i<\/b>.<\/li>\n<li><b>L\u01b0u \u00fd:<\/b> C\u00f3 th\u1ec3 s\u1eed d\u1ee5ng tr\u01b0\u1eddng tr\u1ed9n <b>T\u00ean kh\u00e1ch<\/b> v\u00e0 <b>T\u00ean page<\/b> trong n\u1ed9i dung tin nh\u1eafn. Khi g\u1eedi, c\u00e1c tr\u01b0\u1eddng n\u00e0y s\u1ebd t\u1ef1 \u0111\u1ed9ng thay th\u1ebf b\u1eb1ng t\u00ean kh\u00e1ch h\u00e0ng v\u00e0 t\u00ean page t\u01b0\u01a1ng \u1ee9ng.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569901053520.png\" alt=\"\" \/><\/p>\n<ul>\n<li>Khi thi\u1ebft l\u1eadp tin nh\u1eafn m\u1edbi, c\u00f3 th\u1ec3 d\u00f9ng c\u00e1c ph\u00edm ch\u1ee9c n\u0103ng nh\u01b0 <b>V\u0103n b\u1ea3n<\/b> (th\u00eam n\u1ed9i dung), <b>H\u00ecnh \u1ea3nh<\/b> (th\u00eam \u1ea3nh), <b>B\u1ed9 s\u01b0u t\u1eadp<\/b> (nhi\u1ec1u \u1ea3nh), <b>N\u00fat l\u1ef1a ch\u1ecdn<\/b> (thi\u1ebft l\u1eadp k\u1ecbch b\u1ea3n tr\u1ea3 l\u1eddi kh\u00e1ch h\u00e0ng).<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569901175062.png\" alt=\"\" \/><\/p>\n<ul>\n<li>Khi th\u00eam v\u0103n b\u1ea3n, c\u00f3 th\u1ec3 th\u00eam c\u00e1c ch\u1ee9c n\u0103ng <b>V\u0103n b\u1ea3n tr\u1ea3 l\u1eddi<\/b>, <b>M\u1edf trang Web<\/b>, <b>G\u1ecdi \u0111i\u1ec7n<\/b> \u0111\u1ec3 thi\u1ebft l\u1eadp k\u1ecbch b\u1ea3n tr\u1ea3 l\u1eddi kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569901267543.png\" alt=\"\" \/><\/p>\n<ul>\n<li><b>Th\u00eam V\u0103n b\u1ea3n tr\u1ea3 l\u1eddi:<\/b> Thi\u1ebft l\u1eadp <b>T\u00ean n\u00fat<\/b> v\u00e0 <b>N\u1ed9i dung<\/b>. Khi kh\u00e1ch h\u00e0ng nh\u1ea5n n\u00fat, s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c n\u1ed9i dung tin nh\u1eafn v\u0103n b\u1ea3n \u0111\u00e3 nh\u1eadp.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569901450320.png\" alt=\"\" \/><\/p>\n<ul>\n<li><b>Th\u00eam M\u1edf trang web:<\/b> Thi\u1ebft l\u1eadp <b>T\u00ean n\u00fat<\/b> v\u00e0 <b>\u0110\u01b0\u1eddng d\u1eabn<\/b>. Khi kh\u00e1ch h\u00e0ng nh\u1ea5n n\u00fat, s\u1ebd chuy\u1ec3n sang trang web \u0111\u00e3 thi\u1ebft l\u1eadp.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569901585361.png\" alt=\"\" \/><\/p>\n<ul>\n<li><b>Th\u00eam G\u1ecdi \u0111i\u1ec7n:<\/b> Thi\u1ebft l\u1eadp <b>T\u00ean n\u00fat<\/b> v\u00e0 <b>S\u1ed1 \u0111i\u1ec7n tho\u1ea1i<\/b>. Khi kh\u00e1ch h\u00e0ng nh\u1ea5n n\u00fat, s\u1ebd g\u1ecdi \u0111\u1ebfn Hotline c\u1ee7a c\u1eeda h\u00e0ng.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569901650989.png\" alt=\"\" \/><\/p>\n<ul>\n<li>Khi th\u00eam nhi\u1ec1u \u1ea3nh v\u00e0 n\u1ed9i dung text trong m\u1ed9t tin nh\u1eafn, s\u1eed d\u1ee5ng c\u00e1c ph\u00edm m\u0169i t\u00ean l\u00ean\/xu\u1ed1ng \u0111\u1ec3 di chuy\u1ec3n v\u1ecb tr\u00ed, nh\u1ea5n X \u0111\u1ec3 x\u00f3a, nh\u1ea5n <img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1560311640102.png\" alt=\"\" \/> \u0111\u1ec3 copy n\u1ed9i dung ho\u1eb7c ch\u1ecdn l\u1ea1i \u1ea3nh khi c\u1ea7n.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569901736984.png\" alt=\"\" \/><\/p>\n<ul>\n<li>Th\u00eam <b>N\u00fat l\u1ef1a ch\u1ecdn<\/b> \u0111\u1ec3 thi\u1ebft l\u1eadp k\u1ecbch b\u1ea3n g\u1eedi tin nh\u1eafn tr\u1ea3 l\u1eddi cho kh\u00e1ch h\u00e0ng b\u1eb1ng v\u0103n b\u1ea3n t\u1ef1 th\u00eam ho\u1eb7c s\u1eed d\u1ee5ng tin nh\u1eafn m\u1eabu \u0111\u00e3 t\u1ea1o tr\u01b0\u1edbc \u0111\u00f3.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569901798388.png\" alt=\"\" \/> <img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569901848554.png\" alt=\"\" \/><\/p>\n<ul>\n<li>Tr\u00ean m\u00e0n h\u00ecnh danh s\u00e1ch tin nh\u1eafn \u0111\u00e3 l\u01b0u, ch\u1ecdn ti\u00eau \u0111\u1ec1 tin nh\u1eafn \u0111\u1ec3 xem chi ti\u1ebft, s\u1eeda ho\u1eb7c x\u00f3a tin nh\u1eafn.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569901929272.png\" alt=\"\" \/><\/p>\n<h4><b>2.2. G\u1eedi tin nh\u1eafn<\/b><\/h4>\n<h5><b>2.2.1. G\u1eedi tin nh\u1eafn qu\u1ea3ng c\u00e1o (cho kh\u00e1ch h\u00e0ng \u0111\u00e3 nh\u1eafn tin v\u1edbi page)<\/b><\/h5>\n<ul>\n<li>Ch\u1ecdn page \u0111\u1ec3 l\u1ea5y th\u00f4ng tin kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569902167966.png\" alt=\"\" \/><\/p>\n<ul>\n<li>C\u00f3 th\u1ec3 click v\u00e0o <b>Xem danh s\u00e1ch<\/b> \u0111\u1ec3 xem danh s\u00e1ch kh\u00e1ch h\u00e0ng \u0111\u00e3 nh\u1eafn tin cho Page.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1574391785164.png\" alt=\"\" \/><\/p>\n<ul>\n<li>Tr\u00ean m\u00e0n h\u00ecnh danh s\u00e1ch kh\u00e1ch h\u00e0ng \u0111\u00e3 nh\u1eafn tin, s\u1eed d\u1ee5ng b\u1ed9 l\u1ecdc \u0111\u1ec3 l\u1ecdc t\u00ecm kh\u00e1ch h\u00e0ng theo c\u00e1c ti\u00eau ch\u00ed: Tr\u1ea1ng th\u00e1i \u0111\u1eb7t h\u00e0ng, S\u1ed1 \u0111i\u1ec7n tho\u1ea1i, Th\u1eddi gian t\u01b0\u01a1ng t\u00e1c, Th\u1ebb tags.<\/li>\n<li><b>L\u1ecdc theo Tr\u1ea1ng th\u00e1i \u0111\u1eb7t h\u00e0ng:<\/b> \u0110\u00e3 \u0111\u1eb7t h\u00e0ng l\u00e0 kh\u00e1ch h\u00e0ng t\u1eebng mua h\u00e0ng t\u1ea1i shop v\u00e0 c\u00f3 \u0111\u01a1n h\u00e0ng; Ch\u01b0a \u0111\u1eb7t h\u00e0ng l\u00e0 kh\u00e1ch h\u00e0ng ch\u01b0a c\u00f3 \u0111\u01a1n h\u00e0ng t\u1ea1i shop.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1574392571241.png\" alt=\"\" \/><\/p>\n<ul>\n<li><b>L\u1ecdc theo s\u1ed1 \u0111i\u1ec7n tho\u1ea1i:<\/b> C\u00f3 s\u1ed1 \u0111i\u1ec7n tho\u1ea1i l\u00e0 kh\u00e1ch h\u00e0ng t\u1eebng nh\u1eafn tin v\u1edbi n\u1ed9i dung ch\u1ee9a S\u0110T; Kh\u00f4ng c\u00f3 s\u1ed1 \u0111i\u1ec7n tho\u1ea1i l\u00e0 kh\u00e1ch h\u00e0ng kh\u00f4ng c\u00f3 tin nh\u1eafn ch\u1ee9a S\u0110T.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1574392611789.png\" alt=\"\" \/><\/p>\n<ul>\n<li><b>L\u1ecdc theo th\u1eddi gian t\u01b0\u01a1ng t\u00e1c:<\/b> L\u00e0 kh\u00e1ch h\u00e0ng nh\u1eafn tin \u0111\u1ebfn page ho\u1eb7c \u0111\u01b0\u1ee3c page ph\u1ea3n h\u1ed3i trong kho\u1ea3ng th\u1eddi gian ch\u1ecdn.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1574392658968.png\" alt=\"\" \/><\/p>\n<ul>\n<li><b>L\u1ecdc theo th\u1ebb tags:<\/b> L\u00e0 kh\u00e1ch h\u00e0ng \u0111ang \u0111\u01b0\u1ee3c g\u1eafn th\u1ebb tags \u0111\u01b0\u1ee3c ch\u1ecdn.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1574392752192.png\" alt=\"\" \/><\/p>\n<ul>\n<li>Ch\u1ecdn tin nh\u1eafn \u0111\u1ec3 g\u1eedi cho kh\u00e1ch h\u00e0ng: c\u00f3 th\u1ec3 g\u1eedi <b>Tin nh\u1eafn m\u1eabu<\/b> ho\u1eb7c <b>Tin nh\u1eafn k\u1ecbch b\u1ea3n<\/b> (c\u00e1c k\u1ecbch b\u1ea3n tr\u1ea3 l\u1eddi c\u00f3 trong chatbot).<\/li>\n<li><b>TH1:<\/b> Ch\u1ecdn tin nh\u1eafn k\u1ecbch b\u1ea3n, ch\u01b0\u01a1ng tr\u00ecnh hi\u1ec3n th\u1ecb c\u00e1c k\u1ecbch b\u1ea3n trong danh s\u00e1ch, ch\u1ecdn 1 k\u1ecbch b\u1ea3n \u0111\u1ec3 xem c\u00e1c tin nh\u1eafn v\u00e0 lu\u1ed3ng tin nh\u1eafn trong k\u1ecbch b\u1ea3n \u0111\u00f3.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569902379665.png\" alt=\"\" \/><\/p>\n<ul>\n<li><b>TH2:<\/b> Ch\u1ecdn tin nh\u1eafn m\u1eabu. Nh\u1ea5n ch\u1ecdn tin nh\u1eafn \u0111\u00e3 c\u00f3 ho\u1eb7c th\u00eam m\u1edbi \u0111\u1ec3 g\u1eedi cho kh\u00e1ch.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569902501256.png\" alt=\"\" \/><\/p>\n<ul>\n<li>Ch\u1ecdn th\u1eddi gian g\u1eedi tin nh\u1eafn: g\u1eedi ngay ho\u1eb7c thi\u1ebft l\u1eadp th\u1eddi gian g\u1eedi.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569902578195.png\" alt=\"\" \/><\/p>\n<h5><b>2.2.2. G\u1eedi tin nh\u1eafn th\u00f4ng th\u01b0\u1eddng (cho kh\u00e1ch h\u00e0ng \u0111\u00e3 comment b\u00e0i vi\u1ebft tr\u00ean page)<\/b><\/h5>\n<ul>\n<li>Ch\u1ecdn page \u0111\u1ec3 l\u1ea5y danh s\u00e1ch b\u00e0i vi\u1ebft, ch\u1ecdn b\u00e0i vi\u1ebft \u0111\u1ec3 l\u1ea5y danh s\u00e1ch kh\u00e1ch h\u00e0ng \u0111\u00e3 comment.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569902865856.png\" alt=\"\" \/><\/p>\n<ul>\n<li>C\u00f3 th\u1ec3 ch\u1ecdn danh s\u00e1ch kh\u00e1ch h\u00e0ng g\u1eedi tin nh\u1eafn b\u1eb1ng c\u00e1ch nh\u1eadp \u0111\u01b0\u1eddng d\u1eabn b\u00e0i vi\u1ebft tr\u00ean Facebook c\u1ee7a Page \u0111ang ch\u1ecdn.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569902914495.png\" alt=\"\" \/><\/p>\n<ul>\n<li>C\u00f3 th\u1ec3 click v\u00e0o <b>Xem danh s\u00e1ch<\/b> \u0111\u1ec3 xem danh s\u00e1ch kh\u00e1ch h\u00e0ng \u0111\u00e3 b\u00ecnh lu\u1eadn b\u00e0i vi\u1ebft c\u1ee7a page.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1574393087958.png\" alt=\"\" \/><\/p>\n<ul>\n<li>Tr\u00ean m\u00e0n h\u00ecnh danh s\u00e1ch kh\u00e1ch h\u00e0ng \u0111\u00e3 b\u00ecnh lu\u1eadn, s\u1eed d\u1ee5ng b\u1ed9 l\u1ecdc \u0111\u1ec3 l\u1ecdc t\u00ecm kh\u00e1ch h\u00e0ng theo c\u00e1c ti\u00eau ch\u00ed: Tr\u1ea1ng th\u00e1i \u0111\u1eb7t h\u00e0ng, S\u1ed1 \u0111i\u1ec7n tho\u1ea1i, Th\u1eddi gian t\u01b0\u01a1ng t\u00e1c, Th\u1ebb tags.<\/li>\n<li><b>L\u1ecdc theo Tr\u1ea1ng th\u00e1i \u0111\u1eb7t h\u00e0ng:<\/b> \u0110\u00e3 \u0111\u1eb7t h\u00e0ng l\u00e0 kh\u00e1ch h\u00e0ng t\u1eebng mua h\u00e0ng t\u1ea1i shop v\u00e0 c\u00f3 \u0111\u01a1n h\u00e0ng; Ch\u01b0a \u0111\u1eb7t h\u00e0ng l\u00e0 kh\u00e1ch h\u00e0ng ch\u01b0a c\u00f3 \u0111\u01a1n h\u00e0ng t\u1ea1i shop.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1574393443352.png\" alt=\"\" \/><\/p>\n<ul>\n<li><b>L\u1ecdc theo s\u1ed1 \u0111i\u1ec7n tho\u1ea1i:<\/b> C\u00f3 s\u1ed1 \u0111i\u1ec7n tho\u1ea1i l\u00e0 kh\u00e1ch h\u00e0ng t\u1eebng b\u00ecnh lu\u1eadn v\u1edbi n\u1ed9i dung ch\u1ee9a S\u0110T; Kh\u00f4ng c\u00f3 s\u1ed1 \u0111i\u1ec7n tho\u1ea1i l\u00e0 kh\u00e1ch h\u00e0ng kh\u00f4ng c\u00f3 b\u00ecnh lu\u1eadn ch\u1ee9a S\u0110T.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1574393583167.png\" alt=\"\" \/><\/p>\n<ul>\n<li><b>L\u1ecdc theo th\u1eddi gian t\u01b0\u01a1ng t\u00e1c:<\/b> L\u00e0 kh\u00e1ch h\u00e0ng b\u00ecnh lu\u1eadn v\u1ec1 b\u00e0i vi\u1ebft ho\u1eb7c \u0111\u01b0\u1ee3c page ph\u1ea3n h\u1ed3i b\u00ecnh lu\u1eadn trong kho\u1ea3ng th\u1eddi gian ch\u1ecdn.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1574393674068.png\" alt=\"\" \/> <img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1574393680283.png\" alt=\"\" \/><\/p>\n<ul>\n<li><b>L\u1ecdc theo th\u1ebb tags:<\/b> L\u00e0 kh\u00e1ch h\u00e0ng \u0111ang \u0111\u01b0\u1ee3c g\u1eafn th\u1ebb tags trong c\u00e1c b\u00ecnh lu\u1eadn v\u1ec1 b\u00e0i vi\u1ebft \u0111\u01b0\u1ee3c ch\u1ecdn.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1574393772533.png\" alt=\"\" \/><\/p>\n<ul>\n<li>Nh\u1eadp n\u1ed9i dung tin nh\u1eafn, thi\u1ebft l\u1eadp th\u1eddi gian g\u1eedi v\u00e0 nh\u1ea5n <b>G\u1eedi tin nh\u1eafn<\/b>.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569903275107.png\" alt=\"\" \/><\/p>\n<h4><b>2.3. Th\u1ed1ng k\u00ea<\/b><\/h4>\n<ul>\n<li>Sau khi g\u1eedi tin nh\u1eafn th\u00e0nh c\u00f4ng, to\u00e0n b\u1ed9 tin nh\u1eafn \u0111\u00e3 g\u1eedi s\u1ebd hi\u1ec3n th\u1ecb t\u1ea1i tab <b>Th\u1ed1ng k\u00ea<\/b>.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569903360342.png\" alt=\"\" \/><\/p>\n<ul>\n<li>C\u00f3 th\u1ec3 xem th\u1ed1ng k\u00ea theo t\u1eebng page.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569903420399.png\" alt=\"\" \/><\/p>\n<ul>\n<li>Xem th\u1ed1ng k\u00ea trong m\u1ed9t kho\u1ea3ng th\u1eddi gian.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569903558494.png\" alt=\"\" \/><\/p>\n<ul>\n<li>Click v\u00e0o icon <img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1560327012826.png\" alt=\"\" \/> \u0111\u1ec3 xem chi ti\u1ebft ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i \u0111\u00e3 g\u1eedi.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569903603708.png\" alt=\"\" \/><\/p>\n<ul>\n<li>\u0110\u1ed1i v\u1edbi tin nh\u1eafn \u0111\u1eb7t l\u1ecbch h\u1eb9n g\u1eedi m\u00e0 ch\u01b0a \u0111\u1ebfn th\u1eddi gian g\u1eedi, click v\u00e0o icon <img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1560327260638.png\" alt=\"\" \/> \u0111\u1ec3 s\u1eeda l\u1ea1i tin nh\u1eafn, click v\u00e0o icon <img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1560327287922.png\" alt=\"\" \/> \u0111\u1ec3 x\u00f3a tin nh\u1eafn khi kh\u00f4ng mu\u1ed1n g\u1eedi n\u1eefa.<\/li>\n<\/ul>\n<h3><b>3. C\u00e1c tr\u01b0\u1eddng h\u1ee3p c\u1ea3nh b\u00e1o khi Fanpage c\u00f3 nguy c\u01a1 b\u1ecb kh\u00f3a do vi ph\u1ea1m ch\u00ednh s\u00e1ch c\u1ee7a Facebook<\/b><\/h3>\n<p>Facebook \u00e1p d\u1ee5ng m\u1ed9t s\u1ed1 ch\u00ednh s\u00e1ch ki\u1ec3m so\u00e1t ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Fanpage nh\u01b0:<\/p>\n<ul>\n<li>Ch\u00ednh s\u00e1ch v\u1ec1 Block rate (t\u1ef7 l\u1ec7 ch\u1eb7n)<\/li>\n<li>Ch\u00ednh s\u00e1ch 24h<\/li>\n<li>Ch\u00ednh s\u00e1ch gi\u1edbi h\u1ea1n s\u1ed1 l\u01b0\u1ee3ng cu\u1ed9c g\u1ecdi API<\/li>\n<\/ul>\n<p>Xem chi ti\u1ebft c\u00e1c ch\u00ednh s\u00e1ch: <a href=\"nhung_ly_do_khien_fanpage_bi_khoa\">Nh\u1eefng l\u00fd do khi\u1ebfn Fanpage b\u1ecb kh\u00f3a<\/a><\/p>\n<p><b>Gi\u1ea3i ph\u00e1p OCM \u0111\u01b0a ra \u0111\u1ec3 b\u1ea3o v\u1ec7 Fanpage kh\u00f4ng b\u1ecb kh\u00f3a:<\/b><\/p>\n<ul>\n<li>Ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd \u0111\u01b0a ra c\u1ea3nh b\u00e1o ho\u1eb7c ch\u1eb7n g\u1eedi tin nh\u1eafn trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/li>\n<\/ul>\n<ol>\n<li>Trong v\u00f2ng 24h (t\u00ednh t\u1eeb l\u00fac kh\u00e1ch h\u00e0ng ph\u1ea3n h\u1ed3i), kh\u00f4ng gi\u1edbi h\u1ea1n s\u1ed1 l\u01b0\u1ee3ng tin nh\u1eafn g\u1eedi \u0111i. Tuy nhi\u00ean, sau 24h, khi g\u1eedi 5 tin m\u00e0 kh\u00e1ch h\u00e0ng kh\u00f4ng ph\u1ea3n h\u1ed3i, g\u1eedi tin th\u1ee9 6 s\u1ebd hi\u1ec3n th\u1ecb bi\u1ec3u t\u01b0\u1ee3ng c\u1ea3nh b\u00e1o.<br \/>\n<img decoding=\"async\" class=\"img-size100\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1569981182584.png\" alt=\"\" \/><\/li>\n<li>T\u1ec9 l\u1ec7 tin nh\u1eafn t\u1eeb Fanpage g\u1eedi \u0111i b\u1ecb ng\u01b0\u1eddi nh\u1eadn \u0111\u00e1nh d\u1ea5u Block &gt;= 7%. Ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd <b>hi\u1ec3n th\u1ecb c\u1ea3nh b\u00e1o<\/b>.<\/li>\n<li>Sau khi Fanpage g\u1eedi tin nh\u1eafn cho 5000 kh\u00e1ch h\u00e0ng v\u00e0 t\u1ec9 l\u1ec7 Block rate &gt;= 7%. Ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd <b>ch\u1eb7n tin nh\u1eafn<\/b> g\u1eedi \u0111i v\u00e0 <b>hi\u1ec3n th\u1ecb c\u1ea3nh b\u00e1o<\/b>. Tin nh\u1eafn b\u1ecb ch\u1eb7n s\u1ebd \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i <b>H\u1ee7y<\/b> khi xem l\u1ea1i \u1edf ph\u1ea7n <b>Th\u1ed1ng k\u00ea<\/b>.<\/li>\n<li>T\u1ef1 \u0111\u1ed9ng t\u00ednh s\u1ed1 l\u01b0\u1ee3ng API c\u1ee7a Fanpage, n\u1ebfu s\u1ed1 l\u01b0\u1ee3ng tin nh\u1eafn v\u01b0\u1ee3t qu\u00e1 s\u1ed1 l\u01b0\u1ee3ng API cho ph\u00e9p th\u00ec ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd t\u1ef1 \u0111\u1ed9ng ng\u1eebng g\u1eedi tin nh\u1eafn \u0111\u1ec3 h\u1ea1n ch\u1ebf vi\u1ec7c Fanpage b\u1ecb kh\u00f3a.<\/li>\n<\/ol>\n<p><b>Ch\u00fa \u00fd:<\/b> Facebook ki\u1ec3m so\u00e1t r\u1ea5t ch\u1eb7t ch\u1ebd c\u00e1ch s\u1eed d\u1ee5ng t\u00ednh n\u0103ng \u201cG\u1eedi tin nh\u1eafn\u201d h\u00e0ng lo\u1ea1t. Ph\u1ea7n m\u1ec1m OCM kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 vi\u1ec7c Fanpage b\u1ecb d\u1eebng t\u00ednh n\u0103ng nh\u1eafn tin, t\u1ea1m kh\u00f3a ho\u1eb7c kh\u00f3a v\u0129nh vi\u1ec5n khi Fanpage kh\u00f4ng tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh c\u1ee7a Facebook v\u1ec1 g\u1eedi tin nh\u1eafn tr\u00ean Messenger. Tham kh\u1ea3o quy \u0111\u1ecbnh c\u1ee7a Facebook <a href=\"https:\/\/developers.facebook.com\/docs\/messenger-platform\/policy\/policy-overview\">t\u1ea1i \u0111\u00e2y<\/a>.<\/p>\n<p><em><strong>Ch\u00fac anh\/ch\u1ecb thao t\u00e1c th\u00e0nh c\u00f4ng!<\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn c\u00e1ch g\u1eedi tin nh\u1eafn h\u00e0ng lo\u1ea1t t\u1edbi kh\u00e1ch h\u00e0ng qua Messenger tr\u00ean ph\u1ea7n m\u1ec1m OCM, gi\u00fap th\u00f4ng b\u00e1o v\u1ec1 h\u00e0ng m\u1edbi ho\u1eb7c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i. N\u1ed9i dung bao g\u1ed3m: c\u00e0i \u0111\u1eb7t tin nh\u1eafn m\u1eabu, g\u1eedi tin nh\u1eafn qu\u1ea3ng c\u00e1o, g\u1eedi tin nh\u1eafn&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[583],"ht-kb-tag":[],"class_list":["post-860","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-gui-tin-nhan"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>G\u1eedi tin nh\u1eafn h\u00e0ng lo\u1ea1t - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"\/v1\/kb\/gui_tin_nhan_hang_loat\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"G\u1eedi tin nh\u1eafn h\u00e0ng lo\u1ea1t - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam\" \/>\n<meta property=\"og:description\" content=\"1. 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