{"id":724,"date":"2020-01-17T12:04:30","date_gmt":"2020-01-17T12:04:30","guid":{"rendered":"http:\/\/helpvn.mshopkeeper.misa.local\/vi\/?post_type=ht_kb&#038;p=724"},"modified":"2026-05-18T11:15:04","modified_gmt":"2026-05-18T04:15:04","slug":"quan_ly_thong_tin_khach_hang","status":"publish","type":"ht_kb","link":"\/v1\/kb\/quan_ly_thong_tin_khach_hang","title":{"rendered":"Qu\u1ea3n l\u00fd th\u00f4ng tin kh\u00e1ch h\u00e0ng tr\u00ean fanpage"},"content":{"rendered":"<h3><b>1. T\u1ed5ng quan<\/b><\/h3>\n<p>B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn c\u00e1ch c\u1eadp nh\u1eadt th\u00f4ng tin kh\u00e1ch h\u00e0ng v\u00e0 theo d\u00f5i l\u1ecbch s\u1eed mua h\u00e0ng tr\u00ean ph\u1ea7n m\u1ec1m Misa Eshop. N\u1ed9i dung bao g\u1ed3m c\u00e1c b\u01b0\u1edbc c\u1eadp nh\u1eadt th\u00f4ng tin kh\u00e1ch h\u00e0ng, ch\u1ec9nh s\u1eeda th\u00f4ng tin v\u00e0 xem l\u1ecbch s\u1eed mua h\u00e0ng. \u0110\u00e1p \u1ee9ng nhu c\u1ea7u qu\u1ea3n l\u00fd, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 ki\u1ec3m so\u00e1t giao d\u1ecbch hi\u1ec7u qu\u1ea3.<\/p>\n<h3><b>2. Xem\/t\u1ea3i phim h\u01b0\u1edbng d\u1eabn<\/b><\/h3>\n<p><iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/290212274?title=0&amp;byline=0&amp;portrait=0\" width=\"640\" height=\"360\"><\/iframe><\/p>\n<p>T\u1ea3i phim h\u01b0\u1edbng d\u1eabn <a href=\"https:\/\/vimeo.com\/290212274\">t\u1ea1i \u0111\u00e2y<\/a> (<a href=\"cach_tai_phim_huong_dan_su_dung\">Xem h\u01b0\u1edbng d\u1eabn t\u1ea3i phim<\/a>)<\/p>\n<h3><b>3. C\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n<\/b><\/h3>\n<h4><b>3.1. C\u1eadp nh\u1eadt th\u00f4ng tin kh\u00e1ch h\u00e0ng<\/b><\/h4>\n<ul>\n<li>Th\u00f4ng tin kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c ch\u01b0\u01a1ng tr\u00ecnh t\u1ef1 \u0111\u1ed9ng l\u1ea5y t\u1eeb Facebook.<\/li>\n<li>Trong qu\u00e1 tr\u00ecnh tr\u00f2 chuy\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng, c\u00f3 th\u1ec3 ch\u1ec9nh s\u1eeda l\u1ea1i th\u00f4ng tin \u0111\u1ec3 ti\u1ec7n qu\u1ea3n l\u00fd v\u00e0 ch\u0103m s\u00f3c.<\/li>\n<li>Ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd t\u1ef1 nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i khi kh\u00e1ch h\u00e0ng cung c\u1ea5p. Nh\u1ea5n ch\u1ecdn v\u00e0o th\u00f4ng tin s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, ch\u1ecdn <strong>\u0110\u01b0a v\u00e0o \u0110i\u1ec7n tho\u1ea1i<\/strong> n\u1ebfu mu\u1ed1n c\u1eadp nh\u1eadt th\u00f4ng tin s\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"img-size100\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/quan-ly-thong-tin-khach-hang-01-2801.png\" alt=\"\" \/><\/p>\n<ul>\n<li>V\u1edbi c\u00e1c th\u00f4ng tin <strong>H\u1ecd t\u00ean<\/strong>, <strong>\u0110\u1ecba ch\u1ec9<\/strong> hay <strong>Ghi ch\u00fa<\/strong>, th\u1ef1c hi\u1ec7n b\u00f4i \u0111en n\u1ed9i dung, nh\u1ea5n chu\u1ed9t ph\u1ea3i v\u00e0 ch\u1ecdn c\u00e1c ch\u1ee9c n\u0103ng \u0111\u1ec3 c\u1eadp nh\u1eadt th\u00f4ng tin kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"img-size100\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/tu-van-ban-hang-11.1-2801.png\" alt=\"\" \/> <img decoding=\"async\" class=\"img-size100\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1570161360523.png\" alt=\"\" \/><\/p>\n<p><img decoding=\"async\" class=\"img-size100\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/quan-ly-thong-tin-khach-hang-02-2801.png\" alt=\"\" \/> <img decoding=\"async\" class=\"img-size100\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/quan-ly-thong-tin-khach-hang-03-2801.png\" alt=\"\" \/> <img decoding=\"async\" class=\"img-size100\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/quan-ly-thong-tin-khach-hang-05-2801.png\" alt=\"\" \/><\/p>\n<p>&#8211; Ho\u1eb7c c\u00f3 th\u1ec3 t\u1ef1 c\u1eadp nh\u1eadt t\u1ea1i m\u1ee5c <strong>Ghi ch\u00fa<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"img-size100\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/quan-ly-thong-tin-khach-hang-05.1-2801.png\" alt=\"\" \/><\/p>\n<p><strong>L\u01b0u \u00fd:<\/strong> Th\u00f4ng tin kh\u00e1ch h\u00e0ng sau khi s\u1eeda s\u1ebd \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt tr\u1ef1c ti\u1ebfp sang danh m\u1ee5c kh\u00e1ch h\u00e0ng tr\u00ean ph\u1ea7n m\u1ec1m MShopKeeper.<\/p>\n<p>&nbsp;<\/p>\n<h4><b>3.2. Theo d\u00f5i l\u1ecbch s\u1eed mua h\u00e0ng c\u1ee7a t\u1eebng kh\u00e1ch<\/b><\/h4>\n<ul>\n<li>Khi ch\u1ecdn m\u1ed9t kh\u00e1ch h\u00e0ng trong danh s\u00e1ch h\u1ed9i tho\u1ea1i \u0111\u1ec3 xem chi ti\u1ebft, click sang tab <strong>L\u1ecbch s\u1eed mua h\u00e0ng<\/strong> b\u00ean c\u1ea1nh tab <strong>Ghi ch\u00fa<\/strong> \u0111\u1ec3 xem \u0111\u1ea7y \u0111\u1ee7 l\u1ecbch s\u1eed mua h\u00e0ng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u00f3.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1555037869623.png\" alt=\"\" \/><\/p>\n<ul>\n<li>B\u1ea5m ch\u1ecdn v\u00e0o m\u1ed9t d\u00f2ng \u0111\u01a1n h\u00e0ng trong l\u1ecbch s\u1eed mua h\u00e0ng \u0111\u1ec3 xem nhanh danh s\u00e1ch h\u00e0ng h\u00f3a c\u00f3 trong \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c ch\u1ecdn.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1555038000089.png\" alt=\"\" \/><\/p>\n<ul>\n<li>B\u1ea5m ch\u1ecdn v\u00e0o m\u00e3 \u0111\u01a1n h\u00e0ng tr\u00ean l\u1ecbch s\u1eed mua h\u00e0ng \u0111\u1ec3 xem \u0111\u1ea7y \u0111\u1ee7 \u0111\u01a1n h\u00e0ng mu\u1ed1n xem.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/1555038054589.png\" alt=\"\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><em><strong>Ch\u00fac anh\/ch\u1ecb thao t\u00e1c th\u00e0nh c\u00f4ng!<\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn c\u00e1ch c\u1eadp nh\u1eadt th\u00f4ng tin kh\u00e1ch h\u00e0ng v\u00e0 theo d\u00f5i l\u1ecbch s\u1eed mua h\u00e0ng tr\u00ean ph\u1ea7n m\u1ec1m Misa Eshop. N\u1ed9i dung bao g\u1ed3m c\u00e1c b\u01b0\u1edbc c\u1eadp nh\u1eadt th\u00f4ng tin kh\u00e1ch h\u00e0ng, ch\u1ec9nh s\u1eeda th\u00f4ng tin v\u00e0 xem l\u1ecbch s\u1eed mua h\u00e0ng. \u0110\u00e1p \u1ee9ng&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[581],"ht-kb-tag":[],"class_list":["post-724","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-khach-hang"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Qu\u1ea3n l\u00fd th\u00f4ng tin kh\u00e1ch h\u00e0ng tr\u00ean fanpage - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"\/v1\/kb\/quan_ly_thong_tin_khach_hang\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Qu\u1ea3n l\u00fd th\u00f4ng tin kh\u00e1ch h\u00e0ng tr\u00ean fanpage - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam\" \/>\n<meta property=\"og:description\" content=\"1. T\u1ed5ng quan B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn c\u00e1ch c\u1eadp nh\u1eadt th\u00f4ng tin kh\u00e1ch h\u00e0ng v\u00e0 theo d\u00f5i l\u1ecbch s\u1eed mua h\u00e0ng tr\u00ean ph\u1ea7n m\u1ec1m Misa Eshop. N\u1ed9i dung bao g\u1ed3m c\u00e1c b\u01b0\u1edbc c\u1eadp nh\u1eadt th\u00f4ng tin kh\u00e1ch h\u00e0ng, ch\u1ec9nh s\u1eeda th\u00f4ng tin v\u00e0 xem l\u1ecbch s\u1eed mua h\u00e0ng. \u0110\u00e1p \u1ee9ng...\" \/>\n<meta property=\"og:url\" content=\"\/v1\/kb\/quan_ly_thong_tin_khach_hang\" \/>\n<meta property=\"og:site_name\" content=\"T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-18T04:15:04+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"\/v1\/kb\/quan_ly_thong_tin_khach_hang\",\"url\":\"\/v1\/kb\/quan_ly_thong_tin_khach_hang\",\"name\":\"Qu\u1ea3n l\u00fd th\u00f4ng tin kh\u00e1ch h\u00e0ng tr\u00ean fanpage - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam\",\"isPartOf\":{\"@id\":\"http:\/\/eshop.misa.vn\/help\/vi\/#website\"},\"datePublished\":\"2020-01-17T12:04:30+00:00\",\"dateModified\":\"2026-05-18T04:15:04+00:00\",\"breadcrumb\":{\"@id\":\"\/v1\/kb\/quan_ly_thong_tin_khach_hang#breadcrumb\"},\"inLanguage\":\"vi\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"\/v1\/kb\/quan_ly_thong_tin_khach_hang\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"\/v1\/kb\/quan_ly_thong_tin_khach_hang#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"http:\/\/eshop.misa.vn\/help\/vi\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Qu\u1ea3n l\u00fd th\u00f4ng tin kh\u00e1ch h\u00e0ng tr\u00ean fanpage\"}]},{\"@type\":\"WebSite\",\"@id\":\"http:\/\/eshop.misa.vn\/help\/vi\/#website\",\"url\":\"http:\/\/eshop.misa.vn\/help\/vi\/\",\"name\":\"T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"http:\/\/eshop.misa.vn\/help\/vi\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"vi\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Qu\u1ea3n l\u00fd th\u00f4ng tin kh\u00e1ch h\u00e0ng tr\u00ean fanpage - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"\/v1\/kb\/quan_ly_thong_tin_khach_hang","og_locale":"vi_VN","og_type":"article","og_title":"Qu\u1ea3n l\u00fd th\u00f4ng tin kh\u00e1ch h\u00e0ng tr\u00ean fanpage - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam","og_description":"1. T\u1ed5ng quan B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn c\u00e1ch c\u1eadp nh\u1eadt th\u00f4ng tin kh\u00e1ch h\u00e0ng v\u00e0 theo d\u00f5i l\u1ecbch s\u1eed mua h\u00e0ng tr\u00ean ph\u1ea7n m\u1ec1m Misa Eshop. N\u1ed9i dung bao g\u1ed3m c\u00e1c b\u01b0\u1edbc c\u1eadp nh\u1eadt th\u00f4ng tin kh\u00e1ch h\u00e0ng, ch\u1ec9nh s\u1eeda th\u00f4ng tin v\u00e0 xem l\u1ecbch s\u1eed mua h\u00e0ng. \u0110\u00e1p \u1ee9ng...","og_url":"\/v1\/kb\/quan_ly_thong_tin_khach_hang","og_site_name":"T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam","article_modified_time":"2026-05-18T04:15:04+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 ph\u00fat"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"\/v1\/kb\/quan_ly_thong_tin_khach_hang","url":"\/v1\/kb\/quan_ly_thong_tin_khach_hang","name":"Qu\u1ea3n l\u00fd th\u00f4ng tin kh\u00e1ch h\u00e0ng tr\u00ean fanpage - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam","isPartOf":{"@id":"http:\/\/eshop.misa.vn\/help\/vi\/#website"},"datePublished":"2020-01-17T12:04:30+00:00","dateModified":"2026-05-18T04:15:04+00:00","breadcrumb":{"@id":"\/v1\/kb\/quan_ly_thong_tin_khach_hang#breadcrumb"},"inLanguage":"vi","potentialAction":[{"@type":"ReadAction","target":["\/v1\/kb\/quan_ly_thong_tin_khach_hang"]}]},{"@type":"BreadcrumbList","@id":"\/v1\/kb\/quan_ly_thong_tin_khach_hang#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"http:\/\/eshop.misa.vn\/help\/vi"},{"@type":"ListItem","position":2,"name":"Qu\u1ea3n l\u00fd th\u00f4ng tin kh\u00e1ch h\u00e0ng tr\u00ean fanpage"}]},{"@type":"WebSite","@id":"http:\/\/eshop.misa.vn\/help\/vi\/#website","url":"http:\/\/eshop.misa.vn\/help\/vi\/","name":"T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"http:\/\/eshop.misa.vn\/help\/vi\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"vi"}]}},"_links":{"self":[{"href":"\/v1\/wp-json\/wp\/v2\/ht-kb\/724","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/v1\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/v1\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/v1\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"\/v1\/wp-json\/wp\/v2\/comments?post=724"}],"version-history":[{"count":4,"href":"\/v1\/wp-json\/wp\/v2\/ht-kb\/724\/revisions"}],"predecessor-version":[{"id":20457,"href":"\/v1\/wp-json\/wp\/v2\/ht-kb\/724\/revisions\/20457"}],"wp:attachment":[{"href":"\/v1\/wp-json\/wp\/v2\/media?parent=724"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/v1\/wp-json\/wp\/v2\/ht-kb-category?post=724"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/v1\/wp-json\/wp\/v2\/ht-kb-tag?post=724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}