{"id":222,"date":"2020-01-17T12:04:30","date_gmt":"2020-01-17T12:04:30","guid":{"rendered":"http:\/\/helpvn.mshopkeeper.misa.local\/vi\/?post_type=ht_kb&p=222"},"modified":"2026-05-14T10:17:21","modified_gmt":"2026-05-14T03:17:21","slug":"quan_ly_tin_nhan_mau","status":"publish","type":"ht_kb","link":"\/v1\/kb\/quan_ly_tin_nhan_mau","title":{"rendered":"Qu\u1ea3n l\u00fd tin nh\u1eafn m\u1eabu"},"content":{"rendered":"

1. T\u1ed5ng quan<\/b><\/h3>\n

H\u01b0\u1edbng d\u1eabn thi\u1ebft l\u1eadp v\u00e0 s\u1eed d\u1ee5ng tin nh\u1eafn m\u1eabu tr\u00ean OCM cho qu\u1ea3n l\u00fd c\u1eeda h\u00e0ng v\u00e0 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng. G\u1ed3m c\u00e1c ph\u1ea7n: thi\u1ebft l\u1eadp tin nh\u1eafn m\u1eabu chung, tin nh\u1eafn m\u1eabu ri\u00eang theo Fanpage v\u00e0 c\u00e1ch s\u1eed d\u1ee5ng tin nh\u1eafn m\u1eabu khi tr\u00f2 chuy\u1ec7n.<\/p>\n

\u00c1p d\u1ee5ng tr\u00ean n\u1ec1n t\u1ea3ng OCM v\u1edbi ch\u1ee9c n\u0103ng Qu\u1ea3n l\u00fd tin nh\u1eafn m\u1eabu.<\/p>\n

2. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/strong><\/h3>\n

Tr\u00ean thanh ch\u1ee9c n\u0103ng c\u1ee7a OCM ch\u1ecdn Thi\u1ebft l\u1eadp<\/strong>, click v\u00e0o ch\u1ee9c n\u0103ng Qu\u1ea3n l\u00fd tin nh\u1eafn m\u1eabu.
\n\"\"<\/strong><\/p>\n

2.1 Thi\u1ebft l\u1eadp tin nh\u1eafn m\u1eabu chung cho t\u1ea5t c\u1ea3 c\u00e1c Fanpage<\/b><\/h4>\n

Tr\u00ean m\u00e0n h\u00ecnh chi ti\u1ebft Qu\u1ea3n l\u00fd tin nh\u1eafn m\u1eabu, nh\u1ea5n v\u00e0o Tin nh\u1eafn m\u1eabu chung.
\n<\/strong> \"\"
\nCh\u01b0\u01a1ng tr\u00ecnh \u0111ang cung c\u1ea5p m\u1eb7c \u0111\u1ecbnh 3 tin nh\u1eafn m\u1eabu chung l\u00e0: l\u1eddi ch\u00e0o, gi\u1edbi thi\u1ec7u h\u00e0ng m\u1edbi, b\u00e1o h\u1ebft h\u00e0ng.
\nB\u01b0\u1edbc 1:<\/strong> \u0110\u1ec3 t\u1ea1o tin nh\u1eafn m\u1eabu chung: Nh\u1ea5n v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng\"\"<\/p>\n

\"\"<\/p>\n

B\u01b0\u1edbc 2:<\/strong> Nh\u1eadp n\u1ed9i dung cho tin nh\u1eafn m\u1eabu, click v\u00e0o c\u00e1c tr\u01b0\u1eddng th\u00f4ng tin T\u00ean kh\u00e1ch<\/strong>, T\u00ean Fanpage<\/strong> \u0111\u1ec3 s\u1eed d\u1ee5ng, gi\u00fap cho n\u1ed9i dung tin nh\u1eafn m\u1eabu th\u00e2n thi\u1ec7n v\u00e0 chuy\u00ean nghi\u1ec7p h\u01a1n.
\nB\u01b0\u1edbc 3:<\/strong> Nh\u1eadp t\u1eeb kh\u00f3a g\u00f5 t\u1eaft \u0111\u1ec3 g\u1ecdi nhanh tin nh\u1eafn khi chat v\u1edbi kh\u00e1ch h\u00e0ng. V\u00ed d\u1ee5, t\u1eeb g\u00f5 t\u1eaft l\u00e0 \/CHAO, khi chat v\u1edbi kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng nhanh tin nh\u1eafn m\u1eabu b\u1eb1ng c\u00e1ch so\u1ea1n c\u00fa ph\u00e1p \/CHAO.<\/p>\n

 <\/p>\n

\"\"
\nB\u01b0\u1edbc 4:<\/strong> Nh\u1ea5n L\u01b0u<\/strong> \u0111\u1ec3 l\u01b0u l\u1ea1i tin nh\u1eafn m\u1eabu v\u1eeba t\u1ea1o ho\u1eb7c ch\u1ecdn L\u01b0u & th\u00eam<\/strong> \u0111\u1ec3 l\u01b0u tin nh\u1eafn v\u1eeba t\u1ea1o v\u00e0 th\u00eam tin nh\u1eafn m\u1edbi.
\nB\u01b0\u1edbc 5:<\/strong> \u0110\u1ec3 s\u1eeda tin nh\u1eafn m\u1eabu, nh\u1ea5n v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng \"\" b\u00ean ph\u1ea3i tin nh\u1eafn c\u1ea7n s\u1eeda. Sau \u0111\u00f3, thao t\u00e1c t\u01b0\u01a1ng t\u1ef1 nh\u01b0 khi t\u1ea1o m\u1edbi tin nh\u1eafn m\u1eabu.
\nB\u01b0\u1edbc 6:<\/strong> \u0110\u1ec3 x\u00f3a tin nh\u1eafn m\u1eabu, nh\u1ea5n v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng \"\" b\u00ean ph\u1ea3i tin nh\u1eafn c\u1ea7n x\u00f3a.
\n\"\"<\/p>\n

2.2 Thi\u1ebft l\u1eadp tin nh\u1eafn m\u1eabu ri\u00eang cho t\u1eebng Fanpage<\/b><\/h4>\n

B\u01b0\u1edbc 1: <\/strong>Tr\u00ean m\u00e0n h\u00ecnh chi ti\u1ebft Qu\u1ea3n l\u00fd tin nh\u1eafn m\u1eabu, nh\u1ea5n v\u00e0o Tin nh\u1eafn m\u1eabu ri\u00eang.
\n<\/strong> \"\"<\/p>\n

 <\/p>\n

B\u01b0\u1edbc 2:<\/strong> Ch\u1ecdn Fanpage<\/strong> mu\u1ed1n thi\u1ebft l\u1eadp tin nh\u1eafn m\u1eabu ri\u00eang.<\/p>\n

 <\/p>\n

\"\"
\nB\u01b0\u1edbc 3:<\/strong> Th\u1ef1c hi\u1ec7n th\u00eam, s\u1eeda, x\u00f3a<\/strong> tin nh\u1eafn m\u1eabu ri\u00eang t\u01b0\u01a1ng t\u1ef1 nh\u01b0 c\u00e1c b\u01b0\u1edbc thi\u1ebft l\u1eadp tin nh\u1eafn m\u1eabu chung \u1edf tr\u00ean.<\/p>\n

2.3 S\u1eed d\u1ee5ng tin nh\u1eafn m\u1eabu<\/b><\/h4>\n

B\u01b0\u1edbc 1:<\/strong> Trong qu\u00e1 tr\u00ecnh tr\u00f2 chuy\u1ec7n, nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng \"\", ch\u1ecdn Tin nh\u1eafn m\u1eabu<\/strong> n\u1ebfu mu\u1ed1n xem c\u00e1c tin nh\u1eafn m\u1eabu \u0111\u00e3 thi\u1ebft l\u1eadp.<\/p>\n

 <\/p>\n

\"\"<\/p>\n

B\u01b0\u1edbc 2:<\/strong> Click v\u00e0o Tin nh\u1eafn m\u1eabu<\/strong> ho\u1eb7c chat theo c\u00fa ph\u00e1p trong ph\u1ea7n G\u00f5 t\u1eaft<\/strong> \u0111\u1ec3 s\u1eed d\u1ee5ng tin nh\u1eafn m\u1eabu.
\nB\u01b0\u1edbc 3:<\/strong> \u0110\u1ec3 th\u00eam\/s\u1eeda\/x\u00f3a<\/strong> tin nh\u1eafn m\u1eabu, nh\u1ea5n v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng \"\" v\u00e0 th\u1ef1c hi\u1ec7n thao t\u00e1c t\u01b0\u01a1ng t\u1ef1 nh\u01b0 c\u00e1ch thi\u1ebft l\u1eadp tin nh\u1eafn m\u1eabu \u1edf tr\u00ean.
\n \"\"<\/strong><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

1. T\u1ed5ng quan H\u01b0\u1edbng d\u1eabn thi\u1ebft l\u1eadp v\u00e0 s\u1eed d\u1ee5ng tin nh\u1eafn m\u1eabu tr\u00ean OCM cho qu\u1ea3n l\u00fd c\u1eeda h\u00e0ng v\u00e0 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng. G\u1ed3m c\u00e1c ph\u1ea7n: thi\u1ebft l\u1eadp tin nh\u1eafn m\u1eabu chung, tin nh\u1eafn m\u1eabu ri\u00eang theo Fanpage v\u00e0 c\u00e1ch s\u1eed d\u1ee5ng tin nh\u1eafn m\u1eabu khi tr\u00f2 chuy\u1ec7n….<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[579],"ht-kb-tag":[],"class_list":["post-222","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-thiet-lap-facebook"],"yoast_head":"\nQu\u1ea3n l\u00fd tin nh\u1eafn m\u1eabu - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"\/v1\/kb\/quan_ly_tin_nhan_mau\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Qu\u1ea3n l\u00fd tin nh\u1eafn m\u1eabu - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam\" \/>\n<meta property=\"og:description\" content=\"1. 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