{"id":15370,"date":"2022-01-20T11:46:44","date_gmt":"2022-01-20T04:46:44","guid":{"rendered":"http:\/\/eshop.misa.vn\/help\/vi\/?post_type=ht_kb&#038;p=15370"},"modified":"2022-01-21T17:04:46","modified_gmt":"2022-01-21T10:04:46","slug":"ban-hang-tren-web-tao-don-va-quan-ly-don-hang","status":"publish","type":"ht_kb","link":"\/v1\/kb\/ban-hang-tren-web-tao-don-va-quan-ly-don-hang","title":{"rendered":"[B\u00e1n h\u00e0ng tr\u00ean web] T\u1ea1o \u0111\u01a1n v\u00e0 qu\u1ea3n l\u00fd \u0111\u01a1n h\u00e0ng"},"content":{"rendered":"<p><strong>1. M\u1ee5c \u0111\u00edch<\/strong><\/p>\n<p>Gi\u00fap thu ng\u00e2n l\u1eadp \u0111\u01a1n giao h\u00e0ng cho kh\u00e1ch v\u00e0 theo d\u00f5i qu\u00e1 tr\u00ecnh giao h\u00e0ng t\u1ea1i b\u1ea3n b\u00e1n h\u00e0ng tr\u00ean web.<\/p>\n<p><strong>2. C\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n<\/strong><\/p>\n<p><strong>2.1. L\u1eadp \u0111\u01a1n giao h\u00e0ng<\/strong><\/p>\n<p><strong>B\u01b0\u1edbc 1:<\/strong>\u00a0T\u00f9y theo m\u00f4 h\u00ecnh tri\u1ec3n khai c\u1ee7a c\u1eeda h\u00e0ng, ch\u1ecdn h\u00e0ng h\u00f3a t\u1eeb danh s\u00e1ch ho\u1eb7c qu\u00e9t m\u00e3 v\u1ea1ch h\u00e0ng h\u00f3a kh\u00e1ch mua<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11359\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/lapdongiaohang.jpg\" alt=\"\" width=\"1235\" height=\"828\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 2: <\/strong>Nh\u1eadp th\u00f4ng tin ho\u1eb7c qu\u00e9t m\u00e3 th\u1ebb kh\u00e1ch h\u00e0ng.<\/p>\n<p>Nh\u1ea5n v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11365\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/iconquatang.jpg\" alt=\"\" width=\"52\" height=\"35\" \/>v\u00e0 ch\u1ecdn M\u00e3 \u01b0u \u0111\u00e3i\/Voucher\/Khuy\u1ebfn m\u1ea1i \u0111\u1ec3 \u00e1p d\u1ee5ng cho kh\u00e1ch (n\u1ebfu c\u00f3)<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11368\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/lapdongiaohang_4.jpg\" alt=\"\" width=\"1235\" height=\"828\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 3:<\/strong> Nh\u1eadp <strong>Ghi ch\u00fa<\/strong> cho \u0111\u01a1n h\u00e0ng (n\u1ebfu c\u00f3)<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11369\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/lapdongiaohang_05.jpg\" alt=\"\" width=\"1235\" height=\"828\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 4: <\/strong>Ch\u1ecdn K\u00eanh b\u00e1n h\u00e0ng trong tr\u01b0\u1eddng h\u1ee3p c\u1eeda h\u00e0ng c\u00f3 \u0111\u0103ng v\u00e0 b\u00e1n s\u1ea3n ph\u1ea9m tr\u00ean c\u00e1c k\u00eanh nh\u01b0 Lazada, Shopee, Facebook,\u2026 T\u1eeb \u0111\u00f3 \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 hi\u1ec7u qu\u1ea3 c\u1ee7a k\u00eanh b\u00e1n h\u00e0ng.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11372\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/lapdongiaohang_6.jpg\" alt=\"\" width=\"1235\" height=\"828\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 5:<\/strong> N\u1ebfu kh\u00e1ch \u0111\u00e3 tr\u1ea3 \u0111\u1ee7 ti\u1ec1n h\u00e0ng, nh\u1eadp s\u1ed1 ti\u1ec1n v\u00e0o \u00f4 S\u1ed1 ti\u1ec1n \u0111\u1eb7t c\u1ecdc v\u00e0 ch\u1ecdn h\u00ecnh th\u1ee9c kh\u00e1ch tr\u1ea3.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11373\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/lapdongiaohang_07.jpg\" alt=\"\" width=\"1235\" height=\"828\" \/><\/p>\n<p><em><strong>L\u01b0u \u00fd:<\/strong><\/em> Tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch n\u1ee3 t\u00edch v\u00e0o \u00f4 <strong>T\u00ednh v\u00e0o c\u00f4ng n\u1ee3<\/strong><\/p>\n<p><strong>B\u01b0\u1edbc 6:<\/strong> Ch\u1ecdn <strong>Giao h\u00e0ng<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11358\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/lapdongiaohang_01.jpg\" alt=\"\" width=\"1235\" height=\"828\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 7:<\/strong> Nh\u1eadp th\u00f4ng tin nh\u1eadn h\u00e0ng c\u1ee7a kh\u00e1ch<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11360\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/lapdongiaohang_02.jpg\" alt=\"\" width=\"1235\" height=\"828\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 8: <\/strong>Ch\u1ecdn \u0111\u1ed1i t\u00e1c giao h\u00e0ng ph\u00f9 h\u1ee3p. C\u1eeda h\u00e0ng c\u00f3 th\u1ec3 ch\u1ecdn:<\/p>\n<ul>\n<li>\u0110\u1ed1i t\u00e1c giao h\u00e0ng t\u00edch h\u1ee3p: Viettel, GHTK, J&amp;T,&#8230;<\/li>\n<li>\u0110\u1ed1i t\u00e1c giao h\u00e0ng c\u00e1 nh\u00e2n: ship ri\u00eang c\u1ee7a c\u1eeda h\u00e0ng, xe \u00f4m,&#8230;<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11362\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/lapdongiaohang_03.jpg\" alt=\"\" width=\"1235\" height=\"828\" \/><\/p>\n<p><em><strong>L\u01b0u \u00fd:<\/strong> <\/em>Tr\u01b0\u1eddng h\u1ee3p \u0111\u1ed1i t\u00e1c giao h\u00e0ng thu ti\u1ec1n kh\u00e1ch r\u1ed3i chuy\u1ec3n v\u1ec1 cho c\u1eeda h\u00e0ng, t\u00edch ch\u1ecdn th\u00f4ng tin Thu h\u1ed9 (COD).<\/p>\n<p><strong>B\u01b0\u1edbc 9:<\/strong> Khai b\u00e1o th\u00f4ng tin giao h\u00e0ng. Nh\u1ea5n <strong>\u0110\u1ed3ng \u00fd<\/strong> \u0111\u1ec3 ho\u00e0n t\u1ea5t.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11374\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/lapdongiaohang_08.jpg\" alt=\"\" width=\"1235\" height=\"828\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 10:<\/strong> Sau \u0111\u00f3, nh\u1ea5n F10 \u0111\u1ec3 l\u01b0u v\u00e0o S\u1ed5 giao h\u00e0ng ho\u1eb7c F9 \u0111\u1ec3 Giao h\u00e0ng ngay.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11377\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/lapdongiaohang_09.jpg\" alt=\"\" width=\"1235\" height=\"828\" \/><\/p>\n<p><strong>2.2. Giao h\u00e0ng<\/strong><\/p>\n<p>Sau khi \u0111\u00e3 l\u1eadp \u0111\u01a1n giao h\u00e0ng, c\u1eeda h\u00e0ng s\u1ebd \u0111\u01b0a h\u00e0ng cho \u0111\u1ed1i t\u00e1c \u0111\u1ec3 giao h\u00e0ng cho kh\u00e1ch. Thao t\u00e1c th\u1ef1c hi\u1ec7n nh\u01b0 sau:<br \/>\n1. Nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11376\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/icondanhmuc.jpg\" alt=\"\" width=\"27\" height=\"33\" \/>v\u00e0 ch\u1ecdn <strong>\u0110\u01a1n h\u00e0ng<\/strong>.<\/p>\n<p>2. Ch\u1ecdn tr\u1ea1ng th\u00e1i\u00a0<strong>Ch\u1edd Giao h\u00e0ng<\/strong>.<\/p>\n<p>3. Nh\u1ea5n\u00a0<strong>Giao h\u00e0ng<\/strong>\u00a0t\u01b0\u01a1ng \u1ee9ng v\u1edbi \u0111\u01a1n h\u00e0ng c\u1ee7a kh\u00e1ch.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11383\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/lapdongiaohang_12.jpg\" alt=\"\" width=\"1235\" height=\"828\" \/><\/p>\n<p>\u0110\u1ed1i v\u1edbi nh\u1eefng \u0111\u01a1n \u1edf tr\u1ea1ng th\u00e1i L\u01b0u t\u1ea1m, nh\u1ea5n <strong>G\u1eedi \u0111\u01a1n h\u00e0ng<\/strong>, \u0111\u01a1n h\u00e0ng s\u1ebd chuy\u1ec3n sang tr\u1ea1ng th\u00e1i<strong> Ch\u1edd l\u1ea5y h\u00e0ng<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11385\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/lapdongiaohang_13.jpg\" alt=\"\" width=\"1235\" height=\"828\" \/><\/p>\n<p><strong>2.3. Theo d\u00f5i \u0111\u01a1n h\u00e0ng<\/strong><\/p>\n<p><strong><em>2.3.1. Thu ng\u00e2n:<\/em><\/strong><\/p>\n<p>Tr\u00ean m\u00e0n h\u00ecnh b\u00e1n h\u00e0ng, t\u1ea1i m\u1ee5c \u0110\u01a1n h\u00e0ng, thu ng\u00e2n c\u00f3 th\u1ec3 theo d\u00f5i tr\u1ea1ng th\u00e1i c\u1ee7a t\u1eebng \u0111\u01a1n h\u00e0ng:<\/p>\n<ul>\n<li>\u0110\u01a1n h\u00e0ng \u0111ang l\u01b0u t\u1ea1m, ch\u01b0a g\u1eedi \u0111\u01a1n v\u1ecb giao v\u1eadn s\u1ebd c\u00f3 tr\u1ea1ng th\u00e1i <strong>L\u01b0u t\u1ea1m<\/strong><\/li>\n<li>N\u1ebfu thu ng\u00e2n t\u1ea1o \u0111\u01a1n v\u00e0 chuy\u1ec3n \u0111\u01a1n sang \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n, \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n ch\u01b0a ti\u1ebfp nh\u1eadn ho\u1eb7c \u0111\u00e3 ti\u1ebfp nh\u1eadn nh\u01b0ng ch\u01b0a l\u1ea5y h\u00e0ng (h\u00e0ng ch\u01b0a xu\u1ea5t kho &#8211; ch\u01b0a tr\u1eeb t\u1ed3n kho kh\u1ea3 d\u1ee5ng tr\u00ean ph\u1ea7n m\u1ec1m) th\u00ec tr\u1ea1ng th\u00e1i \u0111\u01a1n tr\u00ean eshop l\u00e0 <strong>Ch\u1edd l\u1ea5y h\u00e0ng<\/strong><\/li>\n<li>Nh\u1eefng \u0111\u01a1n \u0111ang \u1edf tr\u1ea1ng th\u00e1i <strong>Ch\u1edd l\u1ea5y h\u00e0ng<\/strong>, khi \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n <strong>\u0111\u00e3 l\u1ea5y h\u00e0ng v\u00e0 c\u1eadp nh\u1eadt l\u00ean h\u1ec7 th\u1ed1ng<\/strong> c\u1ee7a h\u1ecd, MISA eShop s\u1ebd <strong>t\u1ef1 c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i<\/strong> \u0111\u01a1n h\u00e0ng th\u00e0nh<strong> \u0110ang giao h\u00e0ng<\/strong>. Trong tr\u01b0\u1eddng h\u1ee3p <strong>c\u1eeda h\u00e0ng t\u1ef1 c\u1eadp nh\u1eadt tay \u0111\u01a1n h\u00e0ng<\/strong> b\u1eb1ng c\u00e1ch nh\u1ea5n n\u00fat <strong>Giao h\u00e0ng<\/strong>, ph\u1ea7n m\u1ec1m s\u1ebd th\u1ef1c hi\u1ec7n ki\u1ec3m tra t\u1ed3n kho kh\u1ea3 d\u1ee5ng c\u1ee7a h\u00e0ng h\u00f3a v\u00e0 c\u1ea3nh b\u00e1o n\u1ebfu c\u1ee7a h\u00e0ng \u0111ang xu\u1ea5t qu\u00e1 t\u1ed3n kho. N\u1ebfu c\u1eeda h\u00e0ng v\u1eabn ti\u1ebfp t\u1ee5c, ph\u1ea7n m\u1ec1m s\u1ebd <strong>t\u1ef1 \u0111\u1ed9ng sinh phi\u1ebfu xu\u1ea5t kho<\/strong> v\u00e0 chuy\u1ec3n tr\u1ea1ng th\u00e1i \u0111\u01a1n th\u00e0nh <strong>\u0110ang giao h\u00e0ng<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15405\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/canhbaoxuatton.jpg\" alt=\"\" width=\"1235\" height=\"828\" srcset=\"\/v1\/wp-content\/uploads\/2022\/01\/canhbaoxuatton.jpg 1235w, \/v1\/wp-content\/uploads\/2022\/01\/canhbaoxuatton-300x201.jpg 300w, \/v1\/wp-content\/uploads\/2022\/01\/canhbaoxuatton-1024x687.jpg 1024w, \/v1\/wp-content\/uploads\/2022\/01\/canhbaoxuatton-768x515.jpg 768w, \/v1\/wp-content\/uploads\/2022\/01\/canhbaoxuatton-50x34.jpg 50w, \/v1\/wp-content\/uploads\/2022\/01\/canhbaoxuatton-60x40.jpg 60w, \/v1\/wp-content\/uploads\/2022\/01\/canhbaoxuatton-100x67.jpg 100w\" sizes=\"auto, (max-width: 1235px) 100vw, 1235px\" \/><\/p>\n<p style=\"padding-left: 40px;\"><em><strong>L\u01b0u \u00fd:<\/strong> T\u1ed3n kho kh\u1ea3 d\u1ee5ng = T\u1ed3n kho th\u1ef1c t\u1ebf &#8211; S\u1ed1 l\u01b0\u1ee3ng h\u00e0ng kh\u00e1ch \u0111\u00e3 \u0111\u1eb7t trong c\u00e1c \u0111\u01a1n giao h\u00e0ng<\/em><\/p>\n<p style=\"padding-left: 40px;\"><em>Trong \u0111\u00f3:<\/em><\/p>\n<p style=\"padding-left: 40px;\"><em>&#8211; T\u1ed3n kho kh\u1ea3 d\u1ee5ng: s\u1ed1 l\u01b0\u1ee3ng h\u00e0ng h\u00f3a kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u0111\u1eb7t<\/em><\/p>\n<p style=\"padding-left: 40px;\"><em>&#8211; T\u1ed3n kho th\u1ef1c t\u1ebf: s\u1ed1 l\u01b0\u1ee3ng h\u00e0ng h\u00f3a th\u1ef1c t\u1ebf c\u00f2n trong kho<\/em><\/p>\n<ul>\n<li>\u0110\u01a1n h\u00e0ng \u0111\u00e3 giao th\u00e0nh c\u00f4ng, tr\u00ean MISA eShop hi\u1ec3n th\u1ecb tr\u1ea1ng th\u00e1i <strong>Ho\u00e0n th\u00e0nh<\/strong>.<\/li>\n<li>\u0110\u01a1n h\u00e0ng giao kh\u00f4ng th\u00e0nh c\u00f4ng, tr\u00ean MISA eShop hi\u1ec3n th\u1ecb tr\u1ea1ng th\u00e1i <strong>Th\u1ea5t b\u1ea1i.<\/strong><\/li>\n<li>\u0110\u01a1n h\u00e0ng \u0111\u00e3 giao nh\u01b0ng c\u1eeda h\u00e0ng ch\u01b0a nh\u1eadn ti\u1ec1n, tr\u00ean MISA eShop hi\u1ec3n th\u1ecb tr\u1ea1ng th\u00e1i <strong>Ch\u1edd thu COD.<\/strong><\/li>\n<\/ul>\n<p><em><strong>L\u01b0u \u00fd:<\/strong><\/em> V\u1edbi nh\u1eefng \u0111\u01a1n h\u00e0ng \u0111\u1ed3ng b\u1ed9 t\u1eeb s\u00e0n th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed v\u1ec1 eShop, tr\u1ea1ng th\u00e1i \u0111\u01a1n h\u00e0ng s\u1ebd hi\u1ec3n th\u1ecb t\u01b0\u01a1ng t\u1ef1 nh\u01b0 c\u00e1c tr\u01b0\u1eddng h\u1ee3p tr\u00ean.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11381\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/lapdongiaohang_11.jpg\" alt=\"\" width=\"1235\" height=\"828\" \/><\/p>\n<ul>\n<li>V\u1edbi \u0111\u01a1n h\u00e0ng g\u1eedi qua \u0111\u1ed1i t\u00e1c v\u1eadn chuy\u1ec3n li\u00ean k\u1ebft, khi \u0111\u01a1n h\u00e0ng chuy\u1ec3n sang tr\u1ea1ng th\u00e1i Ch\u1edd l\u1ea5y h\u00e0ng th\u00ec thu ng\u00e2n kh\u00f4ng c\u1ea7n c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i \u0111\u01a1n h\u00e0ng th\u1ee7 c\u00f4ng. Tr\u1ea1ng th\u00e1i \u0111\u01a1n s\u1ebd t\u1ef1 \u0111\u1ed9ng \u0111\u1ed3ng b\u1ed9 t\u1eeb \u0111\u1ed1i t\u00e1c giao h\u00e0ng v\u1ec1 ph\u1ea7n m\u1ec1m.<\/li>\n<li>V\u1edbi nh\u1eefng \u0111\u01a1n h\u00e0ng giao qua ship ri\u00eang c\u1ee7a c\u1eeda h\u00e0ng, thu ng\u00e2n th\u1ef1c hi\u1ec7n theo d\u00f5i v\u00e0 c\u1eadp nh\u1eadt th\u1ee7 c\u00f4ng tr\u1ea1ng th\u00e1i c\u1ee7a t\u1eebng \u0111\u01a1n h\u00e0ng nh\u01b0 sau:<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul style=\"list-style-type: square;\">\n<li>Sau khi \u0111\u00e3 giao h\u00e0ng, \u0111\u01a1n h\u00e0ng c\u1ee7a kh\u00e1ch s\u1ebd chuy\u1ec3n tr\u1ea1ng th\u00e1i <strong>\u0110ang giao h\u00e0ng<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"padding-left: 40px;\"><strong>Tr\u01b0\u1eddng h\u1ee3p giao h\u00e0ng th\u00e0nh c\u00f4ng.<\/strong><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Nh\u1ea5n ch\u1ecdn\u00a0<strong>Ho\u00e0n th\u00e0nh<\/strong>\u00a0tr\u00ean \u0111\u01a1n h\u00e0ng c\u1ee7a kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11386\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/lapdongiaohang_14.jpg\" alt=\"\" width=\"1235\" height=\"828\" \/><\/p>\n<ul>\n<li>V\u1edbi c\u00e1c \u0111\u01a1n giao h\u00e0ng COD, sau khi \u0111\u1ed1i t\u00e1c chuy\u1ec3n ti\u1ec1n thu h\u1ed9 cho c\u1eeda h\u00e0ng, nh\u1ea5n\u00a0<strong>Thu COD\u00a0<\/strong>tr\u00ean \u0111\u01a1n h\u00e0ng.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11387\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/lapdongiaohang_15.jpg\" alt=\"\" width=\"1235\" height=\"828\" \/><\/p>\n<ul>\n<li>Ch\u1ecdn h\u00ecnh th\u1ee9c nh\u1eadn ti\u1ec1n t\u1eeb \u0111\u1ed1i t\u00e1c giao h\u00e0ng, nh\u1ea5n <strong>\u0110\u1ed3ng \u00fd<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11388\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/lapdongiaohang_16.jpg\" alt=\"\" width=\"1235\" height=\"828\" \/><\/p>\n<p><strong>Tr\u01b0\u1eddng h\u1ee3p giao h\u00e0ng th\u1ea5t b\u1ea1i<\/strong>.<\/p>\n<ul>\n<li>Nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng<img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/icon-gh.png\" alt=\"\" \/>v\u00e0 ch\u1ecdn\u00a0<strong>Giao h\u00e0ng th\u1ea5t b\u1ea1i<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11389\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/lapdongiaohang_17.jpg\" alt=\"\" width=\"1235\" height=\"828\" \/><\/p>\n<ul>\n<li>Nh\u1eadp l\u00fd do th\u1ea5t b\u1ea1i v\u00e0 nh\u1ea5n\u00a0<strong>\u0110\u1ed3ng \u00fd<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11390\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/lapdongiaohang_18.jpg\" alt=\"\" width=\"1235\" height=\"828\" \/><\/p>\n<ul>\n<li>Khi \u0111\u00f3, \u0111\u01a1n h\u00e0ng s\u1ebd chuy\u1ec3n tr\u1ea1ng th\u00e1i<strong>\u00a0Th\u1ea5t b\u1ea1i<\/strong>, nh\u1ea5n\u00a0<strong>Chuy\u1ec3n ho\u00e0n<\/strong>\u00a0\u0111\u1ec3 ghi nh\u1eadn vi\u1ec7c ho\u00e0n tr\u1ea3 h\u00e0ng h\u00f3a v\u1ec1 kho.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11391\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/lapdongiaohang_19.jpg\" alt=\"\" width=\"1235\" height=\"828\" \/><\/p>\n<ul>\n<li>N\u1ebfu ph\u1ea3i tr\u1ea3 th\u00eam ti\u1ec1n cho \u0111\u1ed1i t\u00e1c giao h\u00e0ng do giao th\u1ea5t b\u1ea1i, nh\u1eadp s\u1ed1 ti\u1ec1n\u00a0<strong>Ph\u00ed giao h\u00e0ng tr\u1ea3 \u0111\u1ed1i t\u00e1c m\u1edbi<\/strong>\u00a0v\u00e0 nh\u1ea5n\u00a0<strong>\u0110\u1ed3ng \u00fd<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11392\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/lapdongiaohang_20.jpg\" alt=\"\" width=\"1235\" height=\"828\" \/><\/p>\n<p><strong><em>L\u01b0u \u00fd: <\/em><\/strong>C\u00f3 th\u1ec3 in l\u1ea1i phi\u1ebfu giao h\u00e0ng, h\u00f3a \u0111\u01a1n trong tr\u01b0\u1eddng h\u1ee3p b\u1ecb \u01b0\u1edbt, h\u1ecfng,\u2026 b\u1eb1ng c\u00e1ch:<\/p>\n<ul>\n<li>Tr\u00ean \u0111\u01a1n h\u00e0ng c\u1ee7a kh\u00e1ch, nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng<img decoding=\"async\" src=\"\/v1\/wp-content\/uploads\/2020\/02\/icon-gh.png\" alt=\"\" \/>, ch\u1ecdn\u00a0<strong>In phi\u1ebfu giao h\u00e0ng\/In h\u00f3a \u0111\u01a1n<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11393\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/lapdongiaohang_21.jpg\" alt=\"\" width=\"1235\" height=\"828\" \/><\/p>\n<p><em><strong>2.3.2. Qu\u1ea3n l\u00fd:<\/strong><\/em><\/p>\n<p>Qu\u1ea3n l\u00fd c\u1eeda h\u00e0ng c\u00f3 th\u1ec3 theo d\u00f5i tr\u1ea1ng th\u00e1i \u0111\u01a1n giao h\u00e0ng tr\u00ean trang qu\u1ea3n l\u00fd t\u1ea1i m\u1ee5c <strong>\u0110\u01a1n h\u00e0ng<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11378\" src=\"\/v1\/wp-content\/uploads\/2022\/01\/lapdongiaohang_10.jpg\" alt=\"\" width=\"1235\" height=\"828\" \/><\/p>\n<p>Tr\u01b0\u1eddng h\u1ee3p \u0111\u1ed1i t\u00e1c giao h\u00e0ng thanh to\u00e1n ti\u1ec1n thu h\u1ed9 COD cho c\u1eeda h\u00e0ng \u0111\u1ecbnh k\u1ef3 theo tu\u1ea7n\/theo th\u00e1ng, qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 l\u1eadp phi\u1ebfu thu ti\u1ec1n COD t\u1eeb \u0111\u1ed1i t\u00e1c giao h\u00e0ng tr\u00ean trang web qu\u1ea3n l\u00fd. Xem chi ti\u1ebft:<\/p>\n<ul>\n<li><a href=\"http:\/\/help.mshopkeeper.vn\/vi\/kb\/170103_thu_tien_mat\">Thu ti\u1ec1n COD \u0111\u1ed1i t\u00e1c giao h\u00e0ng \u2013 h\u00ecnh th\u1ee9c ti\u1ec1n m\u1eb7t.<\/a><\/li>\n<li><a href=\"http:\/\/help.mshopkeeper.vn\/vi\/kb\/170103_thu_tien_gui\">Thu ti\u1ec1n COD \u0111\u1ed1i t\u00e1c giao h\u00e0ng \u2013 h\u00ecnh th\u1ee9c ti\u1ec1n g\u1eedi.<\/a><\/li>\n<\/ul>\n<div>\n<p>Tr\u01b0\u1eddng h\u1ee3p c\u1eeda h\u00e0ng thanh to\u00e1n ti\u1ec1n ph\u00ed giao h\u00e0ng cho \u0111\u1ed1i t\u00e1c \u0111\u1ecbnh k\u1ef3 theo tu\u1ea7n\/theo th\u00e1ng, qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 l\u1eadp phi\u1ebfu tr\u1ea3 ti\u1ec1n ph\u00ed cho \u0111\u1ed1i t\u00e1c giao h\u00e0ng tr\u00ean trang web qu\u1ea3n l\u00fd. Xem chi ti\u1ebft:<\/p>\n<ul>\n<li><a href=\"http:\/\/help.mshopkeeper.vn\/vi\/kb\/170103_chi_tien_mat\">Tr\u1ea3 ti\u1ec1n ph\u00ed cho \u0111\u1ed1i t\u00e1c giao h\u00e0ng \u2013 h\u00ecnh th\u1ee9c ti\u1ec1n m\u1eb7t.<\/a><\/li>\n<li><a href=\"http:\/\/help.mshopkeeper.vn\/vi\/kb\/170103_chi_tien_gui\">Tr\u1ea3 ti\u1ec1n ph\u00ed cho \u0111\u1ed1i t\u00e1c giao h\u00e0ng \u2013 h\u00ecnh th\u1ee9c ti\u1ec1n g\u1eedi.<\/a><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>1. M\u1ee5c \u0111\u00edch Gi\u00fap thu ng\u00e2n l\u1eadp \u0111\u01a1n giao h\u00e0ng cho kh\u00e1ch v\u00e0 theo d\u00f5i qu\u00e1 tr\u00ecnh giao h\u00e0ng t\u1ea1i b\u1ea3n b\u00e1n h\u00e0ng tr\u00ean web. 2. C\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n 2.1. L\u1eadp \u0111\u01a1n giao h\u00e0ng B\u01b0\u1edbc 1:\u00a0T\u00f9y theo m\u00f4 h\u00ecnh tri\u1ec3n khai c\u1ee7a c\u1eeda h\u00e0ng, ch\u1ecdn h\u00e0ng h\u00f3a t\u1eeb danh&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[481],"ht-kb-tag":[],"class_list":["post-15370","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-thu-ngan-pc"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>[B\u00e1n h\u00e0ng tr\u00ean web] T\u1ea1o \u0111\u01a1n v\u00e0 qu\u1ea3n l\u00fd \u0111\u01a1n h\u00e0ng - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/eshop.misa.vn\/help\/vi\/kb\/ban-hang-tren-web-tao-don-va-quan-ly-don-hang\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[B\u00e1n h\u00e0ng tr\u00ean web] T\u1ea1o \u0111\u01a1n v\u00e0 qu\u1ea3n l\u00fd \u0111\u01a1n h\u00e0ng - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam\" \/>\n<meta property=\"og:description\" content=\"1. M\u1ee5c \u0111\u00edch Gi\u00fap thu ng\u00e2n l\u1eadp \u0111\u01a1n giao h\u00e0ng cho kh\u00e1ch v\u00e0 theo d\u00f5i qu\u00e1 tr\u00ecnh giao h\u00e0ng t\u1ea1i b\u1ea3n b\u00e1n h\u00e0ng tr\u00ean web. 2. C\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n 2.1. 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